Image: the post-comment structure of the Diabetes group
The project aimed at understanding users of the Facebook DIABETES group, one of the most active Facebook diabetes groups. We wanted to know what users were talking in the group; how they used the group, especially, how they interacted with the peers online; and why they used the group. I collected and analyzed (using Nvivo software) 1352 messages posted on the Facebook diabetes group by 479 unique message participants during a week to identify the post-comment network of the group and users’ interaction behaviors. The results showed that the admin of the group play a significant role in the network. And users’ interactions were structured around information, emotion, and community building.
We published a paper on a journal based on our research. If you are interested in this research, see the paper here.